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News > 2016 > March > Cortland Regional Staff Complete Advanced Healthcare Safety Curriculum

Cortland Regional Staff Complete Advanced Healthcare Safety Curriculum

March 17, 2016

In honor of National Patient Safety Awareness week Cortland Regional Medical Center (CRMC) is proud to recognize 49 staff who recently completed the 23.5 credit hour Institute for Healthcare Improvement Patient Safety, Quality and Patient-Centered Care curriculum. IHI provides universities, organizations and health systems around the world with essential training and tools to deliver, maintain, and improve safety, leadership, and quality within their organizations.

As a local healthcare leader, Cortland Regional is committed to continual improvement of the overall patient experience. This level of participation by our senior management, department management, and educators reflects the dedication and commitment of our staff to not only meet safety and quality expectations, but to surpass them. “Participation from managers from all types of departments solidifies the message that keeping patients safe and delivering high quality care is everyone's job,” says Joan Skawski, Director of Quality and Risk Management.

In high consequence fields like health care, errors can be more than inconvenient; they can be life altering or deadly. For example, medication errors are among the most common patient harm events to occur in hospitals. Last year CRMC worked diligently to improve this error-prone process via simplification, education and process revisions, says CEO Mark Webster. “The great news is that we’re even safer today than we were when we received such high marks from the Centers for Medicare and Medicaid last year.”

“A great patient experience is dependent on high quality and safe patient care," says Patient Experience Officer Toni Murdough. " Completing the IHI Quality and Safety courses alongside our managers and senior leadership gave us both camaraderie and a common mission. The real-life examples we explored through the courses validated that we do indeed provide great care. It also gave us new tools and strategies to use on our journey from good to great.”

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Cortland Regional Medical Center
Cortland Regional Medical Center
Cortland Medical Center

134 Homer Avenue,
Cortland, NY 13045
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http://www.cortlandregional.org/ 607-756-3500
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