Patient Safety & Quality Care

Cortland Regional Medical Center is your health center, located in the heart of our community. We take pride in addressing health care needs for every stage of life from emergency room care to senior programs, from pediatrics to physical therapy.

As a patient at CRMC you can feel confident knowing that your health care center is focused on patient safety and quality care. We have taken great measures to consistently insure that CRMC has one of the lowest infection rates in the state. Our team is constantly reviewing errors, maintaining a culture of safety and improving systems of care and processes.

Our doctors, nurses and healthcare specialists are working to provide Upstate New York with high-quality, compassionate care. Whether you’re right in Cortland, or elsewhere in the Finger Lakes region, we hope you’ll make Cortland Regional the center of your care.

If you have any patient safety or quality concerns please contact our Patient Advocate or call the Compliance Hotline: (607) 428-5151